Tactical Management

CapChaos e.U.

Implementing your strategy by converting high-level objectives into low-level tactical decision making, using cutting edge technology and years of hands-on experience in management methodology.

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About

What is CapChaos doing?

This is me and my network of professionals providing services to organisations in need of help with

I am fluent in bridging the gap between low-level tactical decision making and high-level strategic planning, ensuring that one doesn’t obliterate the other. As an iGaming veteran and enthusiast in enterprise-grade software development I very much enjoy challenging markets and industries.

IT in particular is predicated upon ever-changing technology stacks that provide opportunity in every obstacle. I am passionate about finding such opportunities by crafting applications, designing architecture, and developing business logic.

Kanban board illustration

Services

Value propositions

The three core areas CapChaos will be valuable for your organisation.

Business Intelligence

The backbone of decision making.

Business Intelligence

Data processing, generating papers, drawings, calculations, KPIs, processes and other data driven knowledge conducive to tactical management and decision making are a key element to any organisation’s growth and prosperity.

Read more about Business Intelligence
Software Strategy

Choosing the right tech stack.

Software Strategy

Server-less cloud architecture or bare metal deployment? React or Angular? MySQL or PostgreSQL? There are pros and cons on either side of the aisle but decisions can’t be taken lightly and are often close to irreversible!

Read more about Software Strategy
Tactical Management

Beyond strategic planning.

Tactical Management

Great strategy is powerful only when in the hands of dedicated people, capable of executing on its subject matter, possessing the needed skills, using the right set of tools and willing to pursue change in its most challenging format.

Read more about Tactical Management

The value

How am I useful for you?

Looking at projects, there are four things that can and often will cause issues and subsequent delays.

  • Change requests
  • Communication
  • Conflict
  • Lack of knowledge in project management methodology

You may rightly say there are more, however this to me is and always was the highest observable order problems may be deduced from. Change requests are inevitable and constant. One can do well in orchestrating teams around them, but they will keep coming.

Good managers can do an outstanding job and become effective in handling conflict and communication. Excellent managers also use applied knowledge in management methodology which makes them efficient.

It took me years to develop the skill and apply that knowledge, find the right tools & processes for the project, and understand how to scale them.

Being effective gets the job done. Being efficient will get the job done repeatedly at high-quality and without fatigue. I will gladly assist your organisation in becoming more efficient.

Illustration of collaborative problem solving

The boundaries

What is it that I am not doing!

There are things I am sure capable of doing but you are definitely better off letting others take care of them. The IT industry isn’t far off the medical sector in this regard. You’d probably never ask a cardiologist to fix your teeth. Conversely, your database replication won’t be fixed by a frontend engineer.

This is not an exhaustive list, but you will recognise the pattern.

  • Setting up your company website (WordPress etc.)
  • Web design
  • Graphics design
  • Content / copy
  • First- and second level employee IT support
  • E-Mail server administration
  • Backup and security solutions
  • Legal matters

If you need that kind of help though, do contact me as well, I know the right people and will be happy to introduce them.

Illustration of services not offered

I will gladly assist your organisation in becoming more efficient.

Simply get in touch by providing some basic information.

Service

Business Intelligence

The backbone of decision making.

Why do you need BI?

Academia calls it the »VUCA-world«, being the volatile, uncertain, complex, and ambiguous work environment that can be found everywhere these days. Taking decisions in such environments is equally tough as it is required and strongly depends on data. It’s impossible to be right all the time but with the right foundation it is achievable to take correct decisions frequently.

Decision-making can be broken down into five parts.

  • Formulating the problem. That done, you already know there is an issue which is great.
  • Identify the goals to address the issue
  • Find the available options that support the goals
  • Pick one of the alternatives
  • Make further decisions during implementation

Eventually the decisions enterprises must make are predicated upon the presence of viable options to choose from. A mix of tools, programming languages and analytical skills are what it takes to consolidate information into options.

Supporting my client’s decision-making process by providing relevant business intelligence is part of my daily routine. I will be happy to provide these services to you!

What am I delivering?

What’s the process?

I am assuming that you have a »strategy« (which is why it’s beyond my scope) and a desire for »outflow« (what you earn)! That given, I am left with offering you »output« (the work) and »outcome« (the result) that result in outflow.

Looking at the following process, point 1 – 4 will get you output. If you hire me for 5 too, you will get outcome.

  1. Tell me what I may assist you with

    Contact me, let’s sign an NDA and then talk about your topics in as much or little detail as you deem fit. Ideally you explain to me what kind of issues you have been experiencing and how they are affecting your business.

  2. Onboarding process and setting up scope of work

    I will immediately arrange for a personal meeting (either physically or via Skype, Slack, Teams, Discord, …, whatever suits you most) to discuss the information presented and set up a preliminary scope of work.

  3. Arranging for stakeholder conversations

    After understanding the situation, I would deliberate the topic at hand with present stakeholders, reviewing the tools used and the methodology applied.

    At this point you have likely invested between 5-10 working hours from your team which will allow me to come up with a viable concept.

  4. Delivery of a white paper for tackling the issue

    After having gathered all relevant information, I will swiftly generate a paper highlighting the steps to be taken to achieve outcome.

  5. Leading the implementation processoptional

    Your team can handle it from here, but I will be more than happy to lead the process and, as the case may be, take over executive responsibility for delivering outcome.

I will gladly assist your organisation in becoming more efficient.

Simply get in touch by providing some basic information.

Service

Software Strategy

Choosing the right tech stack.

Why do you need software strategy?

As in general company strategy, software strategy can be broken down into several segments with each one equally contributing to its success. The most relevant are:

  • Which tech stack to use?
  • Make or buy decision making!
  • Sourcing of personnel!

The tech stack chosen has the biggest impact on the other segments as compatibility of technology will determine what other technology can be bought or licensed from 3rd parties. Moreover, each technology has its level of popularity and thus a core of support, or lack thereof, which will affect recruitment of qualified personnel.

With over 15 years in enterprise-grade software development and IT infrastructure I am providing guidance to my customers in selecting frontend framework solutions, application layer technology and scalable databases, with a proclivity towards Linux based infrastructure. That being said, I am proficient in utilising the Microsoft toolchain and have access to engineers and experts on either side.

As a rule of thumb, not many technology-stacks can be scaled ad infinitum. Reviewing project scope, business plan and company strategy is paramount to my work in suggesting and/or implementing the tech-stack and 3rd party software eventually being deployed.

With 10+ years in collaborating with recruiting agencies and nearshoring partners, conducting hundreds of interviews from junior to senior staff and an average staff retention rate of 5+ years, I know where to find the right people for the job & suitable to the project’s budget.

What am I delivering?

What’s the process?

I am assuming that you have a »strategy« (which is why it’s beyond my scope) and a desire for »outflow« (what you earn)! That given, I am left with offering you »output« (the work) and »outcome« (the result) that result in outflow.

Looking at the following process, point 1 – 4 will get you output. If you hire me for 5 too, you will get outcome.

  1. Tell me what I may assist you with

    Contact me, let’s sign an NDA and then talk about your topics in as much or little detail as you deem fit. Ideally you explain to me what kind of issues you have been experiencing and how they are affecting your business.

  2. Onboarding process and setting up scope of work

    I will immediately arrange for a personal meeting (either physically or via Skype, Slack, Teams, Discord, …, whatever suits you most) to discuss the information presented and set up a preliminary scope of work.

  3. Arranging for stakeholder conversations

    After understanding the situation, I would deliberate the topic at hand with present stakeholders, reviewing the tools used and the methodology applied.

    At this point you have likely invested between 5-10 working hours from your team which will allow me to come up with a viable concept.

  4. Delivery of a white paper for tackling the issue

    After having gathered all relevant information, I will swiftly generate a paper highlighting the steps to be taken to achieve outcome.

  5. Leading the implementation processoptional

    Your team can handle it from here, but I will be more than happy to lead the process and, as the case may be, take over executive responsibility for delivering outcome.

I will gladly assist your organisation in becoming more efficient.

Simply get in touch by providing some basic information.

Service

Tactical Management

Beyond strategic planning.

Why do you need tactical management?

Strategy is suggesting what you are supposed to do, tactical management is working out how you should do it. It’s the eternal sequence of first »doing the right things« and then »doing those things the right way«!

Tactical management will use alternating management methodology conducive to achieving the objectives that are supporting long-term strategy by navigating day-to-day operations through pertinent initiatives. Tasks and responsibilities attributable to tactical managers include:

  • Conflict management and dispute resolution
  • Knowledge management and documentation
  • Sourcing and training of personnel
  • Risk management
  • Reporting and data analysis
  • Acting as communication interface

Day-to-day operations involve following ongoing topics, often chasing short term goals and KPIs. With the view narrowed down on these near-term matters, it will become difficult to see how a transition purported in long-term strategy may materialise under present circumstances. For this reason, tactical managers are cornerstone assets as change agents in transforming a status-quo-mission into a 5-years-vision, thus bridging the gap between strategists and operations.

Whether teams are organised under agile- or traditional project-management-principles, productive workspaces must be well structured and intuitive, providing low-level information along with visual reference towards its bigger picture.

Creating structure, driving change, and navigating teams towards delivering on objectives has been my domain for the past 15+ years, using suitable management methodology and cutting-edge toolchains.

What am I delivering?

What’s the process?

I am assuming that you have a »strategy« (which is why it’s beyond my scope) and a desire for »outflow« (what you earn)! That given, I am left with offering you »output« (the work) and »outcome« (the result) that result in outflow.

Looking at the following process, point 1 – 4 will get you output. If you hire me for 5 too, you will get outcome.

  1. Tell me what I may assist you with

    Contact me, let’s sign an NDA and then talk about your topics in as much or little detail as you deem fit. Ideally you explain to me what kind of issues you have been experiencing and how they are affecting your business.

  2. Onboarding process and setting up scope of work

    I will immediately arrange for a personal meeting (either physically or via Skype, Slack, Teams, Discord, …, whatever suits you most) to discuss the information presented and set up a preliminary scope of work.

  3. Arranging for stakeholder conversations

    After understanding the situation, I would deliberate the topic at hand with present stakeholders, reviewing the tools used and the methodology applied.

    At this point you have likely invested between 5-10 working hours from your team which will allow me to come up with a viable concept.

  4. Delivery of a white paper for tackling the issue

    After having gathered all relevant information, I will swiftly generate a paper highlighting the steps to be taken to achieve outcome.

  5. Leading the implementation processoptional

    Your team can handle it from here, but I will be more than happy to lead the process and, as the case may be, take over executive responsibility for delivering outcome.

I will gladly assist your organisation in becoming more efficient.

Simply get in touch by providing some basic information.

Get in touch

Contact

Get in touch with me via e-mail or LinkedIn. I am looking forward to exploring the opportunity in working for your organisation.

Business details

CapChaos e.U.

  • ProprietorFranz Gerhart, BSc
  • AddressHauptstraße 40, Top 2, 2504 Sooß, Austria
  • Company registrationFN556832X
  • VAT numberATU76821637

Information pursuant to §5 E-Commerce Gesetz, §14 Unternehmensgesetzbuch as well as §63 Gewerbeordnung and disclosure requirement pursuant to §25 Mediengesetz.

Data Information
Company Name CapChaos e.U.
Proprietor Franz Gerhart, BSc
Address Hauptstraße 40, Top 2, 2504 Sooß, Austria
General T&Cs capchaos.com/#terms
Company registration number FN556832X
Registrar Landesgericht Wiener Neustadt
Company format Eingetragenes Einzelunternehmen
Purpose Software Development
VAT Number ATU76821637
Contact [email protected]
WKO WKO ECG registration